In accordance with the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and in the Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD)Website users are informed lykosenergia.com of the following aspects related to the processing of your personal data:

1. Data Controller

2. Personal data that is collected

The following personal data may be collected through the website:

  • Identifying information: name and surname

  • Contact information: email, phone

  • Browsing data: IP address, device type, browser, pages visited

  • Any other data voluntarily provided through contact forms or email communications

3. Purpose of the treatment

The user's personal data will be processed for the following purposes:

  • To handle requests for information, inquiries, or quotes

  • Manage the commercial or contractual relationship

  • Send commercial communications related to the services offered, provided there is prior consent.

  • Improve the browsing experience and website functionality

4. Legal basis for processing the data

The legal basis for processing the data is:

  • He express consent of the user, granted by checking the corresponding boxes on the forms

  • The execution of a contract or the application of pre-contractual measures

  • He legitimate interest from the person responsible for improving their services and customer service

5. Data retention

Personal data will be retained:

  • As long as the business relationship is maintained

  • Unless its deletion is requested by the interested party

  • During the legally established time periods for compliance with legal obligations

6. Data recipients

The data will not be transferred to third parties, except when legally required or when necessary for the provision of the service (technology providers, hosting services, email or analysis tools), with whom NEXT EFICIENCIA ENERGÉTICA, SL maintains the corresponding data processing agreements.

International data transfers will not be carried out without the appropriate safeguards required by current regulations.

7. User Rights

The user may exercise the following rights at any time:

  • Access to your personal data

  • Correction of inaccurate data

  • Erasure (right to be forgotten)

  • Limitation of treatment

  • Opposition to treatment

  • Data portability

To exercise these rights, the user can send a request along with a copy of their ID card or equivalent identification document to:

Email: administracion@nextenergia.es

8. Security measures

NEXT EFICIENCIA ENERGÉTICA, SL adopts the necessary technical and organizational measures to guarantee the security, integrity and confidentiality of personal data, preventing its loss, alteration, unauthorized processing or access.

9. Data accuracy

The user guarantees that the personal data provided is truthful, accurate and up-to-date, undertaking to communicate any changes to it.

10. Changes to the privacy policy

NEXT EFICIENCIA ENERGÉTICA, SL reserves the right to modify this Privacy Policy to adapt it to new legislation or case law. In such cases, changes will be announced on this page with reasonable notice.

11. Supervisory Authority

If you believe that the processing of your personal data violates current regulations, you may file a complaint with the Spanish Data Protection Agency (AEPD) through their website: www.aepd.es